Lingvajet


Lingvajet is a Training and Translation company offering short-term intensive training courses for Translators and Interpreters

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Training Terms and Conditions

Training Terms and Conditions

Lingvajet Ltd is a company specialising in the provision of short-term linguistics-oriented courses for translators and interpreters as well as providing other short-term courses for various spheres of business, including oil and gas industry.

These Terms and Conditions together with the course Purchase Order and the provisions of the relevant Course Guide, as well as those included in the electronic communication sent to you during the reservation process, shall form a Contract between Lingvajet and the course Purchaser. These Terms and Conditions may only be modified or amended in writing and signed by the parties.

1.            Lingvajet training courses, related services and prices

The courses and related services (together referred to as ‘Services’) provided by Lingvajet, as well as the associate prices are described in the Course descriptions. The prices quoted on this website and in other Lingvajet’s information sources are correct at the date of publication. Lingvajet reserves the right to adjust these prices in order to meet their actual costs outside this time.

2.            Course materials

Any course materials shall be provided to course attendees free of charge. However, if any additional copies of course materials are required, there will be an additional charge depending on the size and type o the materials requested.

The materials used for Lingvajet courses, as well as the attendees’ notes cannot be used for legal interpretation. Neither Lingvajet nor its employees, trainers or consultants can accept responsibility for attendees’ actions, or those of other people reading the course notes, materials or interpreting the training in litigation, or responsibility for any loss incurred as a result of relying on the training or the training notes or materials.

3.            Eligibility for and Results of training courses

All courses are matched to a degree of competence required of the attendees and it is the Purchaser’s responsibility to ensure that the attendee is free from any condition which might affect their ability to attend the course, and that they have ability to cope with an intensive course of study. Lingvajet welcomes attendees with disabilities however it remains the Purchaser’s responsibility to ensure that they are appropriately supported during the course attendance. Lingvajet should be notified in advance (and for setting up purposes) of any assistance that an attendee is likely to need during the course attendance.

To be eligible to attend the course, the Purchaser should demonstrate the relative degree of competence in the field which is specified in the Course Guide of each course.

The Purchaser acknowledges that if the attendee arrives late for a course or is absent from any session, Lingvajet reserves the right to refuse to accept the attendee for training, if it decides in its sole discretion that the attendee will gain insufficient knowledge or skill in the time remaining. In all such cases, the full course fee remains payable. Attendance at all sessions is mandatory.

Upon completion of the course the attendees will receive a Course Attendance Certificate. When the course has advertised a Certificate of competence such will be granted upon carrying out an examination test as specified in the Course Guide. Failure to meet the required level of competence will result in further payment for additional period of training. Specific terms of this will be specified in the Course Guide.

4.            Processing orders

By placing an order, the Purchaser accepts these Terms and Conditions.

Lingvajet Ltd and the Purchaser shall agree times and places for the performance of Services which shall generally be set out in the relevant Purchase Order.

Any delay or failure to notify Lingvajet about the intent to cancel the order shall not on its own entitle the Purchaser to cancel the Order or withhold payment against Lingvajet invoice. Unless otherwise agreed in writing with Lingvajet, the Purchaser shall not be entitled to cancel any order for Services once the first performance of the Services has been performed by Lingvajet.

Purchasers shall be asked to make payment in advance for Services against Lingvajet invoice or via Lingvajet website prior to the course commencement date.

5.            Terms of Payment

5.1.         Fee Payment

The course fee must be paid in full prior to the course commencement date, as specified by the Course Guide either at the time of booking (online or by phone) or on receipt of invoice in accordance with the terms specified in the invoice. The course booking shall be deemed confirmed only upon payment receipt by Lingvajet.

5.2          Early Payment Discount

Some courses will offer an early payment discount conditions of which will be specified in the Course Guide. The discount shall only be valid for the course itself and shall not relate to payments of any other associate services (e.g. transfer, accommodation, entertainment etc.). Lingvajet reserves the right to re-allocate the course place to another attendee if fees are not paid on time Early Payment Discount.

6.            Course Transfers and Cancellations

Subject to the Regulations and to the foregoing, if a request is made to amend the course dates or to cancel the course, the following terms shall apply:

6.1.         Transferring Courses

At a request for transferring of a course to a later date or to a different course, if such transfer is granted there will be an administrative charge of 25% of the course fee if it is within 11-20 working days of the original course commencement date, or a charge of 40% of the course fee if it is within 10 working days of the original course commencement date. If that transfer is then cancelled and/or you fail to attend, the full course fee remains payable. If a second transfer is requested this will be treated as a cancellation and the cancellation fee will be due in addition to the new course fee.

6.2.         Early Payment Transfers

Places booked using the early payment discount are non-transferable. If you wish to transfer to an alternative date, the course fee is non-refundable and you will need to rebook another place.

6.3.         Course Cancellations

All cancellations to bookings must be received in writing by email to courses@lingvajet.co.uk.

Full refund is payable only to cancellations made more than 20 days prior to the course commencement day less an administration fee of £15. In all other cases only percentage of the course fee would be returned as below:

20 working days less 25%

11 to 19 working days less 50%

10 working days or less no refund is due

A substitute delegate may be provided at no cost.

6.4.         Course Cancellations by Lingvajet and Changes to Course Content

Lingvajet makes all efforts to regularly update its courses based on customers’ comments and feedback. Lingvajet reserves the right to modify any of the courses’ content without prior notice and to cancel a course at any time without any liability. If the course is cancelled by Lingvajet, you will receive an offer to transfer the course to a different date or to select a different course free of charge. If you cannot attend the course on the dates or other course offered by Lingvajet, you will be entitled to a full course refund. The other services associated with the course will be treated separately in cases of course cancellation by Lingvajet Ltd.

6.5.         Early Payment Cancellations

Once booked using an Early Payment discount the full fee shall remain payable.

If the course is cancelled by Lingvajet, you will receive an offer to transfer the course to a different date or to select a different course free of charge. If you cannot attend the course on the dates or other course offered by Lingvajet, you will be entitled to a full course refund. The Early Payment Discount may not apply in conjunction with any other offer.

7.            Discounts and Special Offers

Any course discounts offered by Lingvajet are exclusive. They cannot be combined. Except for company-wide or pre-agreed discounts, the higher discount will always be applied. In the case of special offers these must be requested at time of booking, and will not automatically be applied.

8.            Changing Attendee

There will be no charge if a substitute person wishes to replace the original attendee.

9.            Insurances and Health Provisions

It is within the Purchaser’s responsibility to obtain an adequate cover for their own or their attendee’s personal health and travel insurance for the duration of the course and or the entire trip in relation to the course.  Lingvajet is not liable for any accident, injury or illness, which may occur during or as a result of the course.

10.          Data Protection

Each party undertakes to comply at all times with the Data Protection Act 1998 (the 'DPA') to the extent it processes any personal data or sensitive personal data on behalf of the other. 'Personal data' and 'sensitive personal data' shall have the meanings given in the DPA.

In particular, but without limitation, each party shall:

a) only carry out processing of such data in accordance with the other's instructions

b) only disclose it to or allow access to it by those of its employees (or agents or sub-contractors) who are familiar with data protection requirements and whose use of such data relates to their job or function

c) assist the other with all subject information requests received from data subjects.

For the avoidance of doubt, neither party (or its agents or sub-contractors) shall acquire any rights in any of the other’s personal data or sensitive personal data and shall only be entitled to process it in accordance with these Terms and Conditions. Upon performance of services each party (or its agents or sub-contractors) shall immediately cease to use the same and shall arrange for its safe return or destruction as shall be agreed with the other at the relevant time.

Each party agrees to indemnify the other against any actions, costs, liabilities, losses, damages and expenses which the other may suffer or incur as a result of any breach by the former of any of the undertakings given herein.

11.          Confidentiality

Each party acknowledges and agrees that any and all information concerning the other's business, including these Terms and Conditions is confidential and each party agrees that it shall not permit the copying, use or disclosure of any such Confidential Information to any person (other than its own employee, agent or sub-contractor where the same requires such information for the performance of the Purchase Order) unless such copying, use or disclosure is specifically authorised in writing by the other party, or is required by the operation of Law. Confidential Information does not include information, which at the time of disclosure is generally known by the public (other than by the unauthorised act of the disclosing party). The parties shall take all reasonable steps to ensure that their employees, agents and sub-contractors keep Confidential Information confidential.

12.          Intellectual Property

Each party confirms that it owns, or has all necessary rights in the use of, all intellectual property in relation to the Services and each acknowledges that such intellectual property shall remain the property of, or the rights in the use of shall remain with, the originating party, unless otherwise agreed in writing between the authorised representatives of Lingvajet and the Purchaser.

Each party agrees to indemnify the other against any actions, costs, liabilities, losses, damages and expenses which the other may suffer or incur as a result of any claim by a third party in relation to ownership or use of any relevant intellectual property, provided by the other party.

13.          Force Majeure

Neither party will be liable to the other for any failure or delay or for the consequences of any failure or delay in performance of the Purchase Order and these Terms and Conditions if it is due to any event beyond the reasonable control and contemplation of a party including, without limitation, acts of God, war, industrial disputes, protests, fire, flood, storm, tempest, explosion, an act of terrorism and national emergencies.

14.          Warranties

Lingvajet warrants providing services with all the care and skill to be expected of a qualified and competent contractor experienced in undertaking services of the same kind.

If the services performed are in breach of the said above, Lingvajet will at its option make good the performance, re-perform the Service or refund the Purchaser the relevant Price, subject to availability and the performance being proved to be deficient to the reasonable satisfaction of Lingvajet. These obligations will not apply where:

•             the part of the Service concerned was based on information supplied by or varied from the normal Service at the specific request of the Purchaser; or

•             the Purchaser failed to notify Lingvajet of the defect within 14 days of the supply.

15.          Liability

15.1.      Nothing in this contract excludes or limits or attempts to exclude or limit the liability of either party for death or personal injury caused as a result of its negligence, or for fraudulent misrepresentation; or in respect of the implied warranties contained in the Supply of Goods and Services Act 1982.

15.2.      Subject to Clause 11.1 Lingvajet will be under no liability to the Purchaser whatsoever (whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise) for any damage or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused.

15.3.      Subject to Clauses 11.1 and 11.2, Lingvajet's aggregate liability under this Agreement (whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise) for any damage or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused will be limited to the amount paid for the Services concerned.

16.              Notices

All notices, communications and statements, other than invoices, to be given under these Terms and Conditions shall be in writing and shall be deemed to be effectively given:

a)            upon receipt if personally delivered to the specified address, or

b)            upon receipt if sent by prepaid registered mail (or air mail if international) with return receipt requested, or

c)            upon receipt if transmitted by fax, or upon receipt of the answer back of the addressee if transmitted by e-mail, provided a confirmation copy is transmitted as per points a) or b) above.

Notwithstanding the above, routine communications transmitted by fax or e-mail will not require a confirmation copy sent by mail.

Lingvajet’s addresses for notices are detailed below:

By Post:

Lingvajet Ltd

Crown Business Centre

17 Union Street

Kingston-upon-Thames

KT1 1RP

By Email: courses@lingvajet.co.uk

 

For the attention of the Point of Contact specified in the Purchase Order.

 

17.              Freedom of Information

Where the Purchaser is a Public Authority as defined in the Freedom of Information Act 2000 ('the FOIA') it agrees to notify Lingvajet immediately if it receives any FOIA request for information regarding Lingvajet or its business, and it agrees to consult with Lingvajet regarding the application of any exemptions under the FOIA in relation to such request. Lingvajet agrees to cooperate with the Purchaser in relation to the FOIA.

18.              Contracts (Right of Third Parties) Act 1999

The parties to the contract incorporating these conditions do not intend that any of its terms will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person not a party to it.

 

19.              Assignment

Neither party shall be entitled to assign or transfer any of its rights or obligations without the prior written agreement of the other (which shall not be unreasonably withheld or delayed).

20.              Waiver

No failure or delay by a party to exercise any right, power or remedy will operate as a waiver of it nor will any partial exercise preclude any further exercise of the same, or of some other right, power or remedy.

21.              Invalidity and Severability

If any clause or part of this Agreement is found by any court, tribunal, administrative body or authority of competent jurisdiction to be illegal, invalid or unenforceable then that provision will, to the extent required, be severed from these Terms and Conditions and will be ineffective without, as far as is possible, modifying any other clause or part of these Terms and Conditions and this will not affect any other provisions of these Terms and Conditions which will remain in full force and effect.

22.              No Partnership

Nothing in these Term and Conditions or any arrangement envisaged by it shall constitute either party a partner of the other nor shall the execution, completion and implementation of these Terms and Conditions confer on any party any power to bind or impose any obligations to any third parties on the other party or to pledge the credit of the other party.

23.              Compliance with Laws and Regulations

Each party shall observe and abide by and shall require its sub-contractors to observe and abide by all laws, regulations and by laws as may apply in relation to the matters contemplated by these Terms and Conditions.

24.              Disputes and Governing Law and Jurisdiction

The formation, existence, construction, performance, validity and all aspects whatsoever of these Terms and Conditions shall be governed by the laws of England and Wales.

In the event of a dispute concerning the Services the parties shall use their reasonable efforts to resolve it amicably. If they fail to do so within 14 working days, the parties shall try to agree on and implement a method of dispute resolution. If they fail to agree such method within 14 working days, the parties confirm that the dispute will then become subject to the exclusive jurisdiction of the courts of England and Wales.