Terms and Conditions
You can register for a selected course any time prior to the course commencement date, provided that there is a place available. You can use this website and pay online or call us on +44 (0)20 3859 4860 or email us at firstname.lastname@example.org and we will confirm the availability of places and register you for the course you wish. Please have your credit card details with you for payment of course fees. Please check what additional services you need (visa, transfer, accommodation etc.) and inform us in advance.
The course fee must be paid in full prior to the course commencement date, either at the time of booking (online or by phone) or on receipt of invoice. The course booking shall be deemed confirmed only upon payment receipt by Lingvajet. Lingvajet reserves the right to re-allocate the course place to another attendee if fees are not paid on time. All transfer charges must be paid for on receipt of the invoice. In case of not receiving the course fees under the Course Terms and Conditions Lingvajet reserves the right to request payment on the course commencement day. In the event of late payment, Lingvajet reserves the right to offer the place to other attendee and to offer the purchaser other course dates.
Early Payment Discount
Some courses will offer an early payment discount conditions of which will be specified in the Course Guide. The discount shall only be valid for the course itself and shall not relate to payments of any other associate services (e.g. transfer, accommodation, entertainment etc.). Lingvajet reserves the right to re-allocate the course place to another attendee if fees are not paid on time Early Payment Discount.
Course Transfers and Cancellations
Subject to the Regulations and to the foregoing, if a request is made to amend the course dates or to cancel the course, the following terms shall apply:
At a request for transferring of a course to a later date or to a different course, if such transfer is granted there will be an administrative charge of 25% of the course fee if it is within 11-20 working days of the original course commencement date, or a charge of 40% of the course fee if it is within 10 working days of the original course commencement date. If that transfer is then cancelled and/or you fail to attend, the full course fee remains payable. If a second transfer is requested this will be treated as a cancellation and the cancellation fee will be due in addition to the new course fee.
Early Payment Transfers
Places booked using the early payment discount are non-transferable. If you wish to transfer to an alternative date, the course fee is non-refundable and you will need to rebook another place.
Course Cancellations by the Purchaser
All cancellations to bookings must be received in writing by email to email@example.com.
Full refund is payable only to cancellations made more than 20 days prior to the course commencement day less an administration fee of £15. In all other cases only percentage of the course fee would be returned as below:
20 working days less 25%
11 to 19 working days less 50%
10 working days or less no refund is due
A substitute delegate may be provided at no cost.
Course Cancellations by Lingvajet and Changes to Course Content
Lingvajet makes all efforts to regularly update its courses based on customers’ comments and feedback. Lingvajet reserves the right to modify any of the courses’ content without prior notice and to cancel a course at any time without any liability. If the course is cancelled by Lingvajet, you will receive an offer to transfer the course to a different date or to select a different course free of charge. If you cannot attend the course on the dates or other course offered by Lingvajet, you will be entitled to a full course refund. The other services associated with the course will be treated separately in cases of course cancellation by Lingvajet Ltd.
Early Payment Cancellations
Once booked using an Early Payment discount the full fee shall remain payable.
If the course is cancelled by Lingvajet, you will receive an offer to transfer the course to a different date or to select a different course free of charge. If you cannot attend the course on the dates or other course offered by Lingvajet, you will be entitled to a full course refund. The Early Payment Discount may not apply in conjunction with any other offer.
Discounts & Special Offers
Any course discounts offered by Lingvajet are exclusive. They cannot be combined. Except for company-wide or pre-agreed discounts, the higher discount will always be applied. In the case of special offers these must be requested at time of booking, and will not automatically be applied.
There will be no charge if a substitute person wishes to replace the original attendee.
Comments & Feedback
Lingvajet has a commitment to excellence in every area and seeks to provide the highest standards of service. Your comments and feedback are much appreciated and they will help us to provide top class services. We review and action on your feedback in a prompt and fair manner.
You can give us your feedback by clicking here and filling in our online Feedback Form. We will contact you as soon as we action on your feedback.
Have a question?
Contact our course advisor on +44 (0)20 7183 0897 or by clicking here